Terms of service

Terms of Service – Flawless Motion UK

1. About us

This website is operated by Flawless Motion UK Ltd.
By accessing or using this website, you agree to be bound by the terms set out below.

If you do not agree with these terms, please do not use our website.

2. Use of this website

This website is provided for general information and product purchasing purposes only.

You agree to:

  • Use the website lawfully

  • Not misuse or attempt to interfere with the website or its operation

  • Not reproduce, copy, or exploit any part of the website without written permission

We reserve the right to suspend or terminate access to the website at our discretion.

3. Product information

Flawless Motion shoulder braces are medical devices intended for external support.

Information provided on this website is general in nature and does not constitute medical advice.
Use of our products does not replace assessment, diagnosis, or treatment by a qualified healthcare professional.

Always follow the Instructions for Use (IFU) supplied with the product.

4. Orders and payment

All orders placed through this website are subject to availability and acceptance.

Prices are displayed in pounds sterling (GBP) unless otherwise stated and include VAT where applicable.

Payment must be made in full at the time of purchase. We reserve the right to refuse or cancel orders at our discretion, including in cases of suspected fraud or error.

5. Shipping and delivery

Shipping times and costs are provided at checkout and are estimates only.

We are not responsible for delays caused by courier services, customs processing, or events outside our control. Risk of loss passes to you once the order has been dispatched.

6. Returns and refunds

Returns and refunds are handled in accordance with our Refund Policy, which forms part of these Terms.

For hygiene and safety reasons, worn or used braces cannot be returned unless faulty.

7. Accuracy of information

We make reasonable efforts to ensure that information on this website is accurate and up to date. However, we do not guarantee that all content is error-free, complete, or current.

We reserve the right to update product information, pricing, and content at any time without notice.

8. Limitation of liability

To the fullest extent permitted by law, Flawless Motion UK Ltd shall not be liable for any indirect, incidental, or consequential loss arising from use of this website or our products.

Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.

9. Intellectual property

All content on this website, including text, images, logos, graphics, and design, is the property of Flawless Motion UK Ltd and may not be used without prior written permission.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use personal data.

11. Changes to these terms

We may update these Terms of Service from time to time.
Any changes will take effect when published on this page.

12. Governing law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales.

Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact

If you have any questions about these Terms of Service, please contact:

info@flawlessmotion.co.uk